Return Policy


Return policy

Option 1 - Physical return form

1. Keep the delivery note attached to your original package.

2. Place the items with their original tags and the return form in the reusable pouch

3. Send the parcel to:

Lois Webstore Triple A Logistics

Industrieweg 2,

1775 PV Middenmeer, Netherlands

4. Save your tracking information until we confirm your return.

Option 2 - QR Code

To return your purchase, please follow the steps below.

1. Place the item(s) with all original tags attached back in the reusable packaging if possible and make sure to close securely.

2. Request your return via the ‘Request Return’ button below. You will be transferred to our return portal.

3. Follow the instructions in the return portal for the final steps.

Take your time to consider your wardrobe additions, items may be returned in its original state within 45 days after receiving your order. Please note that the costs of returns and exchanges will be at your own expense and will be deducted from your return.